Tips to Consider when Hiring a Water Damage Restoration Company in Austin TX

Water damage can strike when you least expect it. It can be caused by anything from a severe storm to a burst pipe. Regardless of the cause, it’s important that homeowners act quickly to get the mess cleaned up. Time is the biggest enemy with any water damage in Austin because it can lead to secondary water damage, such as a rot and mold. 

Unfortunately, the average homeowner doesn’t have the equipment to clean up major water damage as fast as it needs to be. That’s why it’s important to work with a team of professionals. The following are just a few tips that homeowners should keep in mind when they are hiring a water damage restoration company to assist with cleaning their Austin, TX home and surrounding areas.

Make Sure They Are Reliable

When hiring a water damage restoration company, it’s important to find a company that is reliable and available to help whenever disaster strikes. While some businesses are limited to taking calls during normal business hours, many water damage experts are available 24/7.

As mentioned, time is of the essence, so the faster the crew can respond, the better off the home will be. It should go without saying, but it’s important to also choose a company that is local to the Austin area so they can respond as quickly as possible.

Check for Proof that Their Business is Legitimate

Unfortunately, there are many people who claim to be water damage experts, but they aren’t legitimate companies. Therefore, homeowners should be cautious when hiring a team. 

To verify whether a company is legit or not, they should be able to provide a license and permit. If they do provide the correct documents, homeowners should ensure the license is valid and not expired. 

Check for References

Hiring a water damage restoration company can be challenging when they all claim to provide the best service. In order to narrow down the options, homeowners should ask for references. They should also ask for recommendations from friends, family, and neighbors. 

Being able to verify a company’s claims with real-life examples can help in choosing a trustworthy crew. Past clients can give a better idea of what the customer service, response time, and results will be like.

Consider Their Water Damage Restoration Experience

There may be companies that offer the lowest prices, but that could be because they have limited experience. Though everyone has to start somewhere, it’s important to work with a team of experienced water damage restoration contractors. 

The more time a contractor has spent in the industry, the more likely it is that they will have worked on a similar project. Having years of experience also allows crews the opportunity to develop more effective tools and methods for restoring water damage.   

Ask About Their Crew’s Certifications

There is no requirement that says a company has to have certified technicians, but it’s worth looking for crews that go the extra mile when it comes to training. Teams that have undergone the certification process have proof that they have the training and tools to deal with any water damage. Therefore, it’s important that homeowners only work with a company that has fully trained professionals.

Look at All of Their Services

Water damage can also entail construction, mold remediation, and many other services to restore the home to its pre-loss condition. Instead of working with multiple companies, homeowners should focus on hiring a water damage restoration company that offers full-service solutions. The following are just a few examples of services that a water damage company should offer:

• Water Mitigation
• Damaged Material Removal
• Extraction
• Drying & Dehumidification
• Sanitization & Cleaning 
• Contents Restoration
• Sewage Cleanup 
• And More!

Find out About Insurance Claims Assistance

Lastly, Austin homeowners should hire a water damage restoration company that handles the insurance claims process. Leaving this step to a team of professionals who are familiar with the industry can ensure that homeowners get the coverage they need. To top it off, it saves a lot of stress and paperwork.

Contact a Water Damage Restoration Company in Austin, TX

Homeowners in Austin don’t have to look far when hiring a water damage restoration company. Texas Certified Restoration has been providing the area with full-service solutions for years. Not only do they have the experience, but they also have some of the latest tools and technology to get the job done right.

To their certified specialists, homeowners should call their emergency line at (254) 212-7183. They also offer a convenient online form that homeowners can submit to request a free quote for their water damage cleanup.